5 Areas You Forgot To Clean

5 Areas You Forgot To Clean

    You forgot to clean something in your home!  While we all spend a good amount of time cleaning the obvious areas of our home, there are so many areas that we don’t clean.  These dirty areas or items could be affecting the cleanliness of your home and the health of those living in it.     1. Ceiling fans We should be cleaning ceiling fans at least every other month to avoid blowing dust around our entire home.  In dusty environments, this should be a monthly task! There are many ways to clean the fan blades – with a good microfiber dusting mit, using a pillowcase which will catch a build up of dust.  Secondly, wipe the blades with a water and dish soap combination so you know that there is a clean blade circulating the air in your home.   You may want to clean the bathroom fan and the stove hood fan as well, and ensure that it is not blocked by dust and grease. 2. Cupboards and Drawers Cupboard doors and handles generally get ignored in the kitchen and bathroom clean up.  Grease buildup around the stove cupboard, drips of meat off of the counter, toothpaste and dirty hands on the bathroom vanity.  Until there is an obvious visible mess, we neglect to disinfect drawer and cupboard pulls, which are high touch and most likely, germ-filled items.  Don’t forget these items every time you clean your kitchen or bathroom. 3. Hampers Your dirty clothes go in that nice hamper, but it is pretty obvious you forgot to clean that during your last spring cleaning.  If...
Sick Building Syndrome

Sick Building Syndrome

                  Have your employees been complaining about decreasing health and comfort issues while at work?  Do the complaints all sound the same?  Sick employees cost a business a lot of money so maybe it is time to look into what could be making your employees sick. It could be your building!  Sick Building Syndrome is said to exist when at least 20 percent of the employees experience symptoms and their symptoms go away when they aren’t at work. Symptoms of Sick Building Syndrome May Include: Itchy, irritated, dry or watery eyes Nasal congestion Throat soreness or tightness Dry, itchy skin or unexplained rashes Headache, lethargy, or difficulty concentrating. Acute discomfort (dizziness/nausea) when they are at work What Causes Sick Building Syndrome Building ventilation, temperature, humidity, mold and sealed windows all could be factors in your employees feeling sick at work.  The indoor air quality (IAQ) has become an important issue in buildings today due to: Sealed windows which reduces airflow Improper or inadequately maintained heating and ventilation systems. Contamination by construction materials, glues, particle boards, paints, chemicals, etc. Increase in number of building occupants and time spent indoors. Deterioration of fiberglass in ducts What to do about Sick Building Syndrome Here is how you should deal with complaints about sick building syndrome. It is an employers responsibility to keep employees safe and ensure your building is not the cause of the problem. Bring in a mold inspector to ensure that there is not a mold problem hiding in the walls and in the ventilation. Hire the right janitorial cleaners, who use...
Top Choice Nominee B2B

Top Choice Nominee B2B

Top Choice B2B has announced that Master Care Janitorial is an Official Nominee for the 2018 Top Choice Award. Thank you to all who have taken the time to nominate us! Now, we need your help to WIN! Voting is now open and if you feel that we have earned your vote, we would appreciate you taking the time to vote for us. Winning the Top Choice Award is one of the largest endorsements a business can receive within North America, so this is a BIG deal! Show us some love by voting for us. Your vote will automatically enter you into a draw for a chance to win $2000 in cash or one of many Toppy T-shirts. You can vote for us here:Vote For Us. Otherwise, you can contact Top Choice Awards via email or phone to vote for us. Voting ends January 2nd, 2018. We would love to win this highly coveted award and we want to continue to serve you every day and provide the best customer experience possible. But we need your help to do so. If you believe we are your Top Choice, why not help us spread the word! Thank you for your time and appreciate your vote! Ten Years of Top Choice Awards 2018 marks 10 consecutive years of being nominated for this award.  We are proud that people have taken the time not only to vote, but to leave comments to help us improve.  All comments are welcome and we appreciate any feedback.  Master Care has been a proud BC owned and operated business for 36 years, and it is only...
New Master Care Boss -Terry Laferte

New Master Care Boss -Terry Laferte

  Introducing Terry Laferte, CEO Master Care has a new man in charge.  With the retirement of our long-time president comes the installation of a new leader.  Welcome Terry Laferte, Chairman and CEO of Master Care Janitorial!       Effective July 1, 2017 along with purchase of a major portion of Master Care, Terry Laferte became Chairman and CEO of Master Care Janitorial and Facility Services Inc.  Terry has been a successful part of Master Care since May 1, 2008 when he and his wife, Laura, purchased an associate franchise from an associate looking to retire. Terry saw the Master Care business model, and the people within it, as a company that he could work with and grow.   And that is exactly what they did.  They grew the business so much in 4 years, that they brought on their son in law Scott to help manage the growth. Terry has been an integral part of the successes within Master Care over the last 9 years.  With Scott and Laura’s help, their team won the franchisee of the year award within Master Care 4 times in the last 8 years. This is something to be proud of.  He played a big part of landing some large multi-facility contracts and was a part of the expansion of Master Care out to the Okanagan.  Coming from a 28-year I.T. background, Terry is resolved to improving the systems within Master Care, making them  ready for a desired expansion of Master Care boundaries and services.  His ideas, projections and confidence in what Master Care can do brings a new excitement to all...
Happy Retirement Chris!

Happy Retirement Chris!

Chris Stone, the President of Master Care has retired his Presidency! Master Care Janitorial will never be the same again. After 36 years of growing this successful janitorial business, he is ready to hand the reigns over to Terry Laferte, the new CEO.  Terry has been working closely with Chris for many years and is excited to take over what Chris has started.  With a new family of owners, everyone is excited for what is yet to come! Retirement Celebrations On Saturday November 18th, we celebrated Chris’s retirement with a party at Bollywood Banquet Hall in Surrey.  With wonderful service and fantastic food, Bollywood was a great choice for this event.  We had about 100 guests including family, office staff, past office staff, and some significant cleaning staff that has helped make Master Care what it is today. We provided Chris with a send off that included some touches of his heritage (steel drums from Trinidad) some beautiful toasts from current and past staff, some not so wonderful roasts from his daughters (and current Master Care staff) and some dancing to a full range of music from multiple cultures.  We hope everyone, especially you Chris, enjoyed the night. Thank you Chris! Thank you again Chris for this legacy called Master Care!  We are all thankful that you had a part in making our careers successful. We thank you for your training, your humor and your hard work.  Master Care, and all of us in it will miss you.  We wish you the best of luck in your well deserved retirement! Retirement Photo Gallery Please take a moment to look at...
Master Care Is Moving To Surrey

Master Care Is Moving To Surrey

Moving Day is Almost Here! Sorry for the inconvenience, but we have a big day on Friday October 26, 2017 and we have to shut down the office to complete a momentous task! We are packing up 36 years of documents and memories (and of course, junk we can’t part with).  We have the moving truck showing up first thing Saturday morning to take us to our new location – in the City of Parks  – good ol’ Surrey B.C.!  We will be (hopefully) back up and running on Monday, October 30th, at 9:00 am.  We have been preparing for this move for a while.  There has been so many changes at Master Care over the last 6 months.  We can’t wait to share these changes with you all.  Once we are settled into our new office, I will spill the beans on some secrets that we may or may not have been keeping.   Our new Head Office, Corporate Office and Mailing Address will be: #202- 6840 King George Blvd, Surrey BC V3W 4Z9 We are excited for our new move.  We are excited to be moving to the vibrant, ever changing city of Surrey, British Columbia!  Feel free to come by and visit us at our new location – behind the Denny’s in Newton!   From your Master Care Staff and Associates  ...
4 Tips For Choosing The Right Cleaning Company For Your Business

4 Tips For Choosing The Right Cleaning Company For Your Business

Is it time to choose a cleaning company for your business?   Choosing the right commercial cleaning company for your business requires some careful consideration.  You want to ensure you have it right the first time, before you get locked into a contract.  Here are 4 tips to help you choose wisely.     Credibility and Reputation Research your potential cleaning companies.  Ensure your company is an active member of the business community such Chambers of Commerce and/or of industry associations such as the BC Contract Cleaners Association. Check out reviews and their social media channels to learn more about who they are and how they respond to questions or concerns. Is is OK to ask for references to check on the services provided, including quality assurance and problem solving systems.  Also, check out the company on the Better Business Bureau. Good Business Practices How long has the company been in business?  If the company has been in business for a long time shows sustainability.  A successful legitimate company and is more likely to be in business for years to come. Permanent office support and administration are good signs you are working with a good business. They can better ensure that the sales and service teams are well supported with administrative tasks such as proper billing and invoicing.  Discuss the invoicing and payment options with the accounts receivables to get to know the office staff. Also, ensure the company is licensed, bonded and insured. Accidents happen, and you don’t want to be left high and dry.  A simple accidental flood could cost millions so make sure the company is...
What Is General Office Cleaning?

What Is General Office Cleaning?

    When you hire a general office cleaning service, you want to ensure you get what you pay for.  Here is a Cleaning checklist for the most basic office cleaning tasks.         DAILY OFFICE CLEANING Your reception area represents your customer’s first impression. Cleaning tasks for the reception area and office spaces include: Empty waste receptacles and replace liners. Wash as needed. Dust all horizontal surfaces of desks, chairs, tables and other furniture Damp wipe all horizontal surfaces with disinfectant Remove cobwebs from front entry and immediate surrounding areas Remove fingerprints and marks from around light switches and door frames Clean automatic glass doors inside and out Wipe all internal glass Polish all brass and bright work on doors and cabinets Spot clean walls and painted surface Vacuum all carpets and mats Vacuum all hard floors Mop all hard floors with disinfectant Ensure all areas are clean & arranged neatly Kitchen/Break Room & Washroom A clean and sanitized washroom and kitchen is a must in any working environment to ensure safety and reduce the risk of spreading germs. Stock toilet tissue, hand towels, facial tissues and hand soap Empty waste receptacles and wipe if needed and replace bin liners as required Clean and polish mirrors Wipe hand towel dispensers/hand dryers Wipe down doors and sills – remove all dust and prints Clean and sanitize all basins. Polish all brass and bright work Remove splash marks from walls and partitions around basins Remove garbage from all areas Spot clean internal glass in doors Toilets and urinals to be cleaned, disinfected/sanitized and wiped dry on all sides Sweep...
5 Reasons to Hire An Office Cleaning Company

5 Reasons to Hire An Office Cleaning Company

Is your office being cleaned by a professional office cleaning company? Do you know that your office will run smoother and be more productive when you contract out your cleaning? Here are 5 reasons why every business should hire an office cleaning service to do the “dirty work”.   1. Keep Employees Healthy and Happy Your company culture starts with your office’s appearance.  A clean, tidy workplace creates a professional atmosphere and shows your staff and clients that you believe they are important.  A cleaning company that keeps your work environment clean will directly result in employees being more productive.  Healthy employees mean less sick days, less sick days means productive employees! 2. Higher Quality Cleaning Cleaning should not to be considered a necessary evil in business.  Having a professional office cleaning service take care of the dirty work will ensure your business runs smoothly.  Your employees will be more productive, and you will improve your corporate culture. Everybody has a task in a business environment so it is important to hire the right person for that task. 3. Save Money Professional cleaners complete the job in half the time it would take you to do it yourself as they know the tips and tricks of the cleaning industry.  They have the right tools, equipment and techniques to ensure your environment is clean and healthy.  They can also suggest cost-saving tips such as how to save money on supplies through regulated dispensers.  Learn more about saving money on cleaning  4. Better First Impression We all judge a facility the moment we walk through the door.  A clean building allows for a good...
Awards Luncheon

Awards Luncheon

Monday June 5th Master Care Annual Awards Luncheon   Master Care Janitorial likes to recognize the hard work done by all of the associates and cleaning teams every year.  We host an annual luncheon and awards ceremony in the Spring that celebrates  their achievements of the previous business year. 2016 was a fantastic year for Master Care with so much to celebrate.  It was the 35th year anniversary of the company’s start in 1981 as well a banner year for growth.  The variety of associates that won awards this year just proved that everybody had a successful year.  Click here to learn more about Master Care Janitorial’s mission, vision, history and services. Awards Celebrations This year we handed out a new “Master Prospector” Award.  This went to the associate who went out of his way to introduce himself to new companies and worked hard at growing his Post Construction cleaning division of Master Care Janitorial. We were happy to give this inaugural award to Benny. We actually had a tie for the Highest Sales Retention Award.  These two associates did not loose ANY Customers this year.  They were able to service 100% their customers to 100% satisfaction.  Congratulations to Sandy and Arvinder! Gord receive the award for Highest Total New Sales for his attention to detail and customer service. He was able to bring back  a customer last year that was originally lost to a larger company.  They we just not happy without him and needed things to go back to the way they were.  Great work Gord! The Highest Total Sales Volume went to a team of associates who  just...