About Us

Your Commercial Office Cleaning Team

Our Promise to You:
“We will do everything we can to ensure that you are satisfied with our service”

Master Care Janitorial is a Canadian corporation providing eco-friendly janitorial services, office cleaning, sanitizing and disinfection services and building maintenance services to Greater Vancouver, the Central Fraser Valley, Vancouver Island and the Okanagan Valley areas of BC. You can also find us around the TriCities area of Toronto Ontario.  We make it our business to make YOUR business look better!  We take our client’s needs as the first priorities, which is part of our dedication to providing quality, customer focused professional services to our clients.


The entire management cleaning team at Master Care

“We will do everything we can to ensure that you are satisfied with our service”

Mission Vision Value Statment

Janitorial and Strata Building Cleaning Experts

The principal partners of Master Care Facility Services have a combined 60 years of proven experience in the janitorial, office cleaning and building maintenance industries. Today, Master Care is proud to provide janitorial services and disinfecting services to approximately 600 clients consisting of over 7 million square feet of commercial space in and around Metro Vancouver, Vancouver Island and the  Thompson Okanagan and Kootenay Areas of British Columbia as well as in the Tri Cities area of Ontario.  Our longstanding history of providing unmatched service to our clients has led to long term business relationships and outstanding client testimonials and referrals.  Master Care commercial office cleaning and janitorial services is also registered and in good standing with WorkSafeBC.

Eco-friendly Cleaning Services

We can provide our clients with quality Commercial Office Cleaning, Janitorial Services, Building Maintenance Services,  Disinfection Services, Strata Property Services, Health Care Facility Services and Post Construction Clean up. We are Canada’s premier green building cleaning company and were one of the first to adopt eco-friendly cleaning products, procedures and technologies into our business.  We understand that cleaning products and practices have a direct relationship with the clients that we service, their beliefs and their quality of life.

Always Working for YOU

All our professional cleaning crews take pride in their workmanship and can handle any cleaning operation on a daily, weekly or monthly basis. Click here to view video of from our 2018 Annual Company Appreciation Picnic and get to know us even better! 

 As a client of Master Care Janitorial, you are not fixed into any long term contracts. YOU get to decide on the type of cleaning and janitorial services you need and best of all, you’ll always receive 24/7 live support.

Our goal is to deliver commercial cleaning services in professionally, competently and competitively. We strive to constantly exceed your every expectation by providing only the highest quality service that you deserve. Give us a call today for a personalized assessment of your cleaning and maintenance needs.

Click for the BBB Business Review of this Janitor Service in New Westminster BC

A History Of Our Commercial Office Cleaning Services

Founded in 1981, Master Care Janitorial was created by two visionary individuals looking to meet the increasing demands for high quality office cleaning and commercial building cleaning services in Vancouver, British Columbia, Canada.
Gerhard Hoffmann learned the professional cleaning business from the ground up when he established his first janitorial company in Toronto in the 1960’s. Knowing about the shortage of customer-oriented cleaning companies in British Columbia, he decided to expand his operations to Vancouver in 1981 by taking on another partner, Christopher Stone.
Christopher Stone has been involved in marketing and management since 1964. Being cognizant of the needs of customers for high-quality, affordable office cleaning and maintenance services, he quickly developed Master Care into being the first-choice janitorial and building maintenance company serving Metro Vancouver and Vancouver Island today.
After 35 years of hard work, Chris has grown the business to what it is today.  He is conscious of the needs of his customers, resulting in the growth of a janitorial company into a million dollar green operation cleaning more than 7 million square feet of commercial space.  Chris retired from Master Care in 2017, and sold the business to family members and working associates within the business.

Where Are We Now?
Terry Laferte
is new leader of Master Care Janitorial.  Effective July 1, 2017 along with purchase of a major portion of Master Care, Terry Laferte became Chairman and CEO of Master Care Janitorial and Facility Services Inc.

CEO PROFILE – Terry Laferte
Terry Laferte has a diverse career spanning 40 years of commercial cleaning and computer software development. Four years of general cleaning, floor maintenance and carpet cleaning provided cash flow for Terry to educate himself in computer software development which then led to a 28-year career in computing. His years of determining and communicating customer requirements, which included twelve years of managing departments of developers and testers, positioned Terry well for owning and running his own successful contract cleaning company. Terry has been Associate Owner within Master Care for over 9 years and has recently taken on the role of Chairman and CEO. His many years of hands-on commercial cleaning experience coupled with his communication skills honed in software development allow him to work effectively with customers and cleaning teams to bring together cleaning solutions that work.

Master Care’s staff and service associates continue to take pride in their professionalism and workmanship as they take on any cleaning or maintenance operation on a daily, weekly or monthly basis. Master Care is Vancouver and Toronto’s premier cleaning and building maintenance company and continuously exceeds the expectations of all its customers. 

Objective, Mission & Vision Statement

Master Care Janitorial provides professional janitorial services, commercial office cleaning and building maintenance services, health care facility services and post construction cleaning services to companies in Metro Vancouver, Vancouver Island and the Okanagan Valley as well as in the cities around Toronto Ontario.  Our vision it to be the premier choice for commercial janitorial cleaning services across Canada. 

By consistently adhering to our values and maintaining the highest industry standards as a measurement of our success, our mission is to continuously provide quality minded clients with premier, cost-effective janitorial and building maintenance services.

Why You Should Choose Master Care

  • Call us now for a no obligation FREE quotation or consultation of present and future janitorial requirements.
  • Quick 24 hour LIVE customer support ensures that you are covered in any emergency.
  • Qualified and trained personnel that are bonded, insured and supervised will ensure that you are given only the highest quality janitorial and caretaker service all across Vancouver.
  • Registered and in good Standing with WorkSafeBC
  • We can do it all! Deal with only one company for all your janitorial, disinfecting, building maintenance, health care facility or school cleaning needs.