The Master Care Advantage

Quality Assurance Program

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Quality Assurance Program

State-of-the-Art Technology and Cleaning Supplies












Advanced Microfibre technology ensures better cleaning and results in improved hygiene.
Millions of tiny, super absorbent strands in microfibre cloths and mops ensure that dirt, grease and bacteria are effectively trapped and removed from surface areas, resulting in a deeper, more thorough cleaning.
Use of color-coded cloths significantly reduces the risk of cross-contamination.
The use of a color-coded cloth for a specific area (e.g. blue cloth for glass, mirrors, and smooth surfaces, pink cloth for washrooms, etc.) ensures that dirt and bacteria are not transferred to other rooms.

Environmentally friendly products and methods result in a ‘Green Clean' solution.






We use environmentally friendly chemicals that are biodegradable and free of chloroflurocarbons (CFCs) and phosphates from reputable manufacturers such as Johnson-Diversey, Butchers, etc. MSDS sheets are available.
Master Care is a certified Green Housekeeping company

Training and Supervision








Our certified Service Associates have successfully completed the required training program.
We conduct surprise inspections performed by our Senior Account Manager to ensure adherence to all janitorial procedures and cleaning standards.
Master Care guarantees a quick response time to all complaints and concerns.
Our phones are answered live 24/7. No recording machines.

Positive Work Environment





We encourage open communication among our supervisors, service associates, and senior management.
We have clear, written job descriptions and results expected.
We encourage our personnel to participate in decision making with our management team.

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